Terms of Service
This page outlines the terms and conditions governing the use of the Muskoka Watch website and our property monitoring services.
Agreement to Terms
By accessing or using the Muskoka Watch website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Services Description
Muskoka Watch provides property monitoring, cottage checks, storm inspections, concierge services, and related support for seasonal and year-round property owners in Muskoka and surrounding areas. Services are provided according to the scope agreed upon in writing between Muskoka Watch and the client.
Use of the Website
You agree to use the Muskoka Watch website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, any third party. You may not attempt to gain unauthorized access to any part of the website or its underlying systems.
Quotes and Service Agreements
Quotes provided through our website or by email are estimates based on information supplied by the client. Final service agreements, schedules, and pricing are confirmed in writing before services begin. Service availability may vary depending on location, season, and demand.
Payment Terms
Payment terms are specified in each client service agreement. Unless otherwise agreed, fees are billed in advance or as services are rendered. Late payments may result in suspension of services until the account is brought current.
Cancellation and Refunds
Clients may cancel services by providing written notice in accordance with the terms of their service agreement. Refund eligibility, if any, is determined by the specific terms agreed upon at the time of engagement. One-time services that have already been performed are not eligible for refund.
Limitation of Liability
Muskoka Watch performs services with reasonable care and diligence. However, we are not liable for damages arising from conditions beyond our reasonable control, including severe weather, natural disasters, third-party actions, pre-existing property conditions, or inaccurate information provided by the client. Liability is limited to the fees paid for the specific service in question.
Property Access
Clients are responsible for providing safe and lawful access to the property, including keys, lockbox codes, access instructions, and any required permissions. Muskoka Watch is not responsible for denied access due to inaccurate or missing instructions.
Intellectual Property
All content on the Muskoka Watch website, including text, images, logos, and branding, is the property of Muskoka Watch or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify our content without prior written permission.
Privacy
Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
Changes to These Terms
Muskoka Watch may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.
Contact Information
If you have any questions about these Terms of Service, please contact:
Effective Date
July 15, 2026
These Terms of Service are maintained by Muskoka Watch and may be updated from time to time. This page does not constitute legal advice or a certification by any third-party platform. It is provided by Muskoka Watch as a service to our clients and website visitors.